Herbal Plants Live

Return and Refund Policy for Herbal Plants Live


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Herbal Plants Live.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Herbal Plants Live, accessible from https://www.herbalplantslive.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within a day.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Returning Goods

If you have changed your mind after receiving your order, no worries, you may return it.

You must inform Us within the first 24 hours  of your decision by means of a clear statement. You can inform us of your decision by:

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Herbal Plants Live, C.T.R. Complex, Colony Main Road, Nagercoil-629002, Tamilnadu, INDIA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

  • After 24 hours period returns are not excepted.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: